Job Description - (US) - Technical Trainer Associate in Houston
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(US) - Technical Trainer Associate

Ref: US_EN_6_983175_1424114

Posted on 05 January 2022
Job Location
Houston, Texas
Contract Type
Information Systems

Modis is seeking a Technical Trainer. This role is 100% remote.


  • Migrate 1,500 Mobile Devices (iPhone and iPad) from Airwatch to Intune
  • Ensure all devices are properly supervised within Intune System
  • May require performing full device WIPE and re-installation of applications
  • Expected to meet defined Service Level Agreement (SLA) for number of devices to complete per day/week
  • Provide daily report to management on number of devices upgraded and/or pending
  • Create FAQ documents for support desk and for stakeholders on installation procedures and usage with Intune
  • Professionally interact with stakeholders assisting them with upgrades
  • Required  Skills

  • Strong technical skills on iPhone and iPad support
  • Experience with Mobile Applications for One Drive and MS Teams
  • Expertise using Version Enterprise Console
  • Support of Airwatch or Intune
  • Excellent communication, customer service, analytical, problem solving, and organizational skills. Ability to multitask
  • Knowledge of the appropriate operating environment, applications, and business software products.
  • Proficient in MS Office 365, especially Excel for daily reporting purposes
  • Excellent written and verbal communication skills and interacting with various teams and stakeholders
  • Laptop technical support a plus
  • Please apply to this remote Technical Trainer Job today.

    Equal Opportunity Employer/Veterans/Disabled

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    The Company will consider qualified applicants with arrest and conviction records


    Find your local office.

    Modis has over 100 offices in the United States, Canada and Europe. With both industry and location-specific expertise, our people know their area and their labor market and can find the right position for you.