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Service Desk Analyst

Ref: US_EN_6_916327_1079817

Posted on 19 November 2019
Job Location
Ithaca, New York
Contract Type
Contract to hire
Category
Information Systems

Job title: Service Desk Analyst

Offer telephone, email, and walk-in support for all aspects of campus technology including hardware, software, telephones, networking and user account. Create, update, and maintain TeamDynamix tickets for all issues. Manage forms and oversee the process for loaning out college owned equipment. Provide a variety of other services to faculty, staff and students, and alumni.

Desired Qualifications

  • Patience
  • Resourcefulness
  • Reliability
  • Attention to detail
  • Excellent problem solving skills
  • Desire to learn and teach others about the campus computing environment
  • Self-motivated to continuously expand their knowledge
  • Strong foundation in computer technology is beneficial

Great opportunity to get your foot in the door of this great higher education client.  Apply today or call 315-233-4067

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