Job Description - Customer Service Representative in Livermore
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Customer Service Representative

Ref: US_EN_6_971662_1423274

Posted on 28 December 2021
Job Location
Livermore, California
Contract Type
Contract/Temporary
Category
Administrative / Clerical

Actively Seeking a Customer Service Representative within the Health Care Industry-Livermore, CA. This is an onsite position.  

Modis is a world leader in the IT and engineering domains, and provides a stable work environment and unmatched resources.

Clinic Support provides assistance within our Sales Team to support our prescribing clinics. They work tasks that require clinic contract for our active customers, primarily, but have a few tasks that require clinic contact for our new customers as well.

Skills & Qualifications for Customer Service:

  • 2+ years of Customer Service 
  • Takes inbound or places outbound calls to provide information to customers.
  • Utilizes a database to retrieve customer or company information.
  • Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.
  • Must demonstrate patience, tact, empathy and problem-solving skills with consistently good voice quality.
  • Organized, Time Management skills, and efficient in handling calls with speed and accuracy.
  • Ability to work within complex computer applications and resource materials.
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    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/

    The Company will consider qualified applicants with arrest and conviction records.

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.modis.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

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