Job Description - VG INFRA Help Desk Analyst in Malvern
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VG INFRA Help Desk Analyst

Ref: US_EN_6_971575_1478777

Posted on 03 January 2023

We have a great opportunity to join as a Help Desk Analyst with one of our largest financial service clients.

Location: Malvern, PA

Job Type: Hybrid (Tue/Wed/Thurs in office, Mon/Fri Remote)

Contract: 2-yeas (ability to extend or convert to perm.)

Compensation: $18/hr.

*IMMEDIATE INTERVIEWS BEING SCHEDULED*

*CAN START ASAP*

RESPONSIBILITIES:

The Helpdesk Analyst will handle inquiries from crew and contractors about desktop and mobile device hardware, as well as shrink-wrap and specialized business unit software incidents.

  1. Respond to inquiries from crew and contractors about desktop and mobile device hardware.
  2. Troubleshoot hardware issues and provide solutions to end users..
  3. Respond to inquiries from crew and contractors about shrink-wrap and specialized business unit software incidents.
  4. Escalate complex issues to higher level support as needed.

A PLUS IF YOU HAVE:

  1. Troubleshooting experience with MAC computers
  2. Customer Service experience.

If you are interested in this position, please send your resume to Patrick.Sheehan@Modis.com

Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.modis.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records

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