Network Operations Specialist

Network Control Specialist

*Cannot work on C2C basis* *Visa sponsorship is not available for this opportunity*

CCNA Certification

Akkodis is seeking for an IP Network Control Specialist who will support a large nationwide customer. This individual will be a key member of the Network Operations Control Center (NOCC), and they will closely support the geographically dispersed network and team located throughout North America. The IP Network Control Specialist will be responsible for being the first line of support for the customer and field team to troubleshoot and assist with developing solutions and support mission-critical programs.

Pay rate:$36 - $40/hr Based on experience

Contract Length: long-term project

Job Description:

• Provide technical support for large private communications network. Handle first line of support for customer and field calls into an operations center.

• Log calls and perform preliminary investigations into reported network issues.

• Create trouble tickets and initiate workflow for problem resolution.

• Monitor, analyze, and troubleshoot network problems within an operations center utilizing network management and monitoring tools.

• Employs various test methods used to remotely analyze fractional Enterprise Data networks including fractional T1; T1; fractional T3; T3; Ethernet; IP; and RF.

• Interprets equipment alarms in the network on-premise equipment or telco's network and move forward towards service restoration.

• Resolve problems using internal and external groups as needed to correct trouble on the network and interact with the customer.

• This position is part of an onsite 24x7 network control environment. Shift and workday flexibility is required.

• CCNA Certification

Qualifications:

• Bachelors degree in Telecommunications, Engineering, Networking, Information Technology or related field with (2) years of prior related experience or 2 years post-Secondary/ Associates Degree with a minimum of (6) years of prior related experience.

• Minimum of (2) Years Telecommunications Network Troubleshooting experience.

Additional Knowledge, Skills, and Abilities considered:

• Experience with Layer 1 Troubleshooting

• Experience with call center phone systems and working with geographically dispersed teams.

• Experience in Physical layer and routed technologies experience.

• Experience with Network Management systems and tools.

• Experience in remote maintenance and repair of CISCO network equipment.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records.

“Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria.

Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client”

Pay Details: $36.00 to $40.00 PER HOUR

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.modis.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records