Job Description - Provisioning - Cleared Contractor - L1 in Melbourne
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Provisioning - Cleared Contractor - L1

Ref: US_EN_6_971597_1529304

Posted on 05 February 2024
$35 - $38

Support FTI Telecommunications engineering team as a provisioning specialist working with telecommunications industry vendors/partners to provide products or services such as access bandwidth required to fulfill program orders. In this role, the applicant must have current knowledge of Telecom industry ordering practices including new installations, changes, and disconnection of products. Critical job duties include examining and processing orders, tracking deliveries, and performing data organization and entry tasks required to monitor and communicate the progress of orders while collaborating with technical teams to solve problems as quickly as possible. As a provisioning specialist, the applicant must possess strong time management skills and an understanding of basic software applications.

Job Description:

• Order and coordinate all necessary vendor telecommunication products and services to fulfill FAA order requirements on the FTI network

• Collaborate with Telco engineering and field management personnel to ensure access/transport circuits are delivered in accordance with expected delivery intervals

• Provide and maintain regular circuit status within implementation databases/software tools while communicating with engineering and field management supporting on-time delivery of orders

• Liaison to telecommunication vendor provisioning teams resolving administrative and/or technical issues for active orders

• Write, submit, process and coordinate all provisioning-related documents (Telecom Service Orders-TSO/PONs, Supplements, LOA/CFAs, DLRs, CANs and Access Carrier Reports, etc.) to/from all carriers as required

• Provide support as needed to service delivery teams during acceptance testing and turn-up of FTI program services

• Contribute to continued development of new and existing procedures supporting ordering, provisioning and delivery of telecommunications products and services

• Provide data analysis of existing and ordered circuit inventories ensuring data integrity and accuracy

Technical Skills:

• Basic domain knowledge and understanding of LEC/CLEC & IXC connectivity and infrastructure

• Expert knowledge of telecommunications carrier ordering systems and processes

• Strong software scripting knowledge to assist with data analysis

• Strong knowledge of all MS Office suites

• Strong data analytical background, identifying patterns, determining root causes

• Strong written and verbal skills, including enhanced capacity for multi-tasking

• Strong organization skills and process oriented


• Associates or higher degree preferred, or equivalent work experience

Pay rate:

$35 - 37.50

12 month contract temp to perm

Pay Details: $35.00 to $37.50 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.


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