Job Description - Network Operations Coordinator in Minnetonka
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Network Operations Coordinator

Ref: US_EN_6_913328_1341246

Posted on 16 June 2020
Job Location
Minnetonka, Minnesota
Contract Type
Health Care

Network Operations Coordinator

ONE YEAR ASSIGNMENT, ASSIGNMENT WILL NOT BE EXTENDED PAST ONE YEAR. LOCATION: Position is currently WAH; Once office reopen candidate may be required to report to the Client office on occasion. Interview schedule: 30 minute initial phone interview followed by 1 hour panel interview

The Network Operations Coordinator (NOC) enters complex information into client's  databases.  Types of data includes physician, clinic and hospital demographics, provider types, licensing information and financial terms as outlined in their contracts. The NOC completes audits of work submitted, provider data sets within the system, follows processes outlined in policies and procedures and talks to providers about service gaps, rosters and other issues. The NOC works consistently within specific provider data frameworks and guidelines using the support tools provided to submit accurate and timely tasks for completion.

• Required Qualifications

o High School Diploma

o Intermediate in Microsoft Word and Excel

o Experience doing complex data entry and data management

o Excellent keyboarding(typing) skills e.g. 45+ WPM

o Strong data base inquiry/investigative skills using a number of large and different databases

o Excellent communication skills - verbally articulate with above average writing skills as he/she needs to understand and explain complex data needs to clinic and hospital staff on the phone and over emails.

o Passion for contributing to an organization focused on continuously improving provider experiences

Preferred Qualifications

o Experience with provider contract language and provider rosters

o Experience with credentialing and provider demographic information

o Experience with EMRs or other types of electronic medical information systems

o Experience communicating and problem solving complex issues with providers

o Experience working with Medicare Advantage contracts whether provider side or payer side

o Ability to successfully navigate and work in a complex, large organization with many stakeholders


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