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Interact Specialist

Ref: US_EN_6_914745_1321565

Posted on 10 February 2020
Job Location
Orlando, Florida
Contract Type
Information Systems
$60 - $83 / Hour

Modis is currently accepting applications for an Interact Specialist to support our operations in Orlando, FL.

The Interact Specialist will be responsible for the following:

  • Provide technical development and support for Interact that is used to by our Marketing team to build and run web/mobile inbound real-time campaigns.
  • Marketing leverages guest data to build out segments which are then leveraged by the Interact tool via Web/Mobile.
  • Requires expertise “hands-on” Interact tool knowledge and skills in order to support the environment, data and real-time data flows to and from the tool.
  • Work with a database and build complex SQL.
  • Triage database performance issues with SQL being sent to the database from the Interact campaign processing.
  • Read explain plans and understand the complexity that sometimes occurs with Interact in the way it sends SQL to the database.
  • Provide patching and upgrades to the Interact tool.
  • Coordinate the necessary operations documentation and standards required for compliance and identified best practices and KT to other internal team members.
  • Ensure processes perform in required time to deliver the daily campaigns on time.
  • Engage in effective conversations with the business partners to gather requirements and get their feedback on work produced.
  • Facilitate and lead meetings with end users.
  • Keep management, team members and business stakeholders informed of critical issues, status, changes, etc.

The Interact Specialist must have experience with the following:

  • Proven technical expertise in Interact tool; Experience with one or more databases such as SQL Server, DB2, etc.
  • Strong SQL knowledge; able to write and read as well as diagnose non performing complex SQL. Knowledge of indexing and explain plans.
  • Familiarity with API’s and MicroServices (Node JS) helpful to be able to integrate into the Web/Mobile.

The Interact Specialist must meet the following qualifications:

  • Bachelor's Degree in Computer Science is required. 7+ years of demonstrated experience

If you are interested in this Interact Specialist job in Orlando, FL then please click APPLY NOW or e-mail

Equal Opportunity Employer Minorities/Women/Veterans/Disabled


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