We have a Senior Genesys Platform Engineer this position is 100% remote. This opportunity is a 6-12 month contract position with an financial company ranked as one of the top places to work in the US.
We are looking for hard core Genesys platform engineers. They need to have a great understanding of all of the platform components, how they interact with each other and how to install and configure them to enable Alex’s group to use the platform for routing calls. They should be able to assess networking topologies in a multi-datacenter environment and architect a Genesys solution to fit the environment. Fundamentally they need to be Genesys certified on the platform, have an excellent understanding of networking including the ability to troubleshoot using Wireshark, and have a thorough understanding of Voice over IP including the SIP protocol. All of the components of the Genesys 8.5 platform.