Job Description - Apple Support Specialist in Tampa
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Apple Support Specialist

Ref: US_EN_6_914748_1340598

Posted on 10 June 2020
Job Location
Tampa, Florida
Contract Type
Permanent
Category
Information Systems

Responsibilities

  • Maintain a positive, professional rapport with students, parents, and faculty/staff; be helpful to all in need of assistance
  • Provide technical support for OS X, iOS and Android devices for students and faculty/staff
  • Set up, maintain, and troubleshoot peripherals, including printers, scanners, and audio/visual equipment
  • Document status and resolution of user issues using the department’s ticketing system
  • Provide set up and support for academic events and performances
  • Scrupulously respect privacy and confidentiality
  • Execute additional tasks as assigned
  • Provide end-user training as needed.
  • Preferred Experience
  • 3+ years’ experience supporting Apple devices in an educational environment
  • OS X Apple Certified Support Professional
  • JAMF 300 Certification
  • Apply

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