Job Description - Customer Service Representative in Westborough
Return to jobs

Customer Service Representative

Ref: US_EN_6_971574_1425181

Posted on 10 January 2022
Job Location
Westborough, Massachusetts
Contract Type
Contract/Temporary
Category
Administrative / Clerical

Title: - Customer Service Representative

Location: - Remote 100%

Duration: - 12 Months Temp to Perm

Pay Rate - $20/hr on W2

Start Date: 1/18/2022

Training Schedule: 9:00 AM - 5:00 PM - Remote

Work Schedules: 9:30 AM - 6:00 PM - Remote

16 openings – (Open to candidates who sit in MA, DE, FL, NY, RI, PA)

Position is with a fortune 500 global investment banking company, looking for excellent CSR with great communication skills, both oral and written and proficient with phone etiquette. Please share your updated copy of resume to apply.

JOB SUMMARY:

Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner. Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions.

  • Responds to customer inquiries.
  • Investigates and corrects errors in customer accounts and statements.
  • Responds to customer verbal and/or written inquiries.
  • Records details about customer inquiries.
  • Helps resolve complicated customer complaints.
  • Coordinates and expedites customer inquiries to other departments for resolution.
  • Familiarity with MS Office required.
  • Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.modis.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

    Apply

    Find your local office.

    Modis has over 100 offices in the United States, Canada and Europe. With both industry and location-specific expertise, our people know their area and their labor market and can find the right position for you.

    Locations