Ambulatory Systems Analyst: Reviews, analyzes and modifies programming systems, including encoding, testing, debugging and installing, to support an organization’s application systems. Consults with users to identify current operating procedures and to clarify program objectives. May be expected to document and describe program development, logic, coding and corrections. Writes manuals for users to describe installation and operating procedures. Familiar with relational databases and client-server concepts. Relies on experience and judgment to achieve goals. Works under general supervision; typically reports to a project leader or manager. A certain degree of creativity and latitude is required. May require a bachelor’s degree in a related area and 2-5 years of experience in the field or related area.
Ambulatory Systems Architect/Builder: Develops and implements policies and procedures to ensure that systems support the organization’s business requirements and meet the needs of end users. Defines systems requirements based on user/client needs, cost and required integration with existing applications, systems or platforms. Defines technical standards and functionality tests. May develop specifications, prototypes or initial user guides. Familiar with a variety of the field’s concepts, practices and procedures. Relies on extensive experience, judgment and familiarity with practices and procedures to achieve goals. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a head of a unit/department or top management. May require a bachelor’s degree and at least 7 years of experience in the field or related area.
Ambulatory Systems Project Manager: Responsible for the coordination and completion of projects within the information technology department. Oversees all aspects of projects.
Sets deadlines, assigns responsibilities and monitors and summarizes progress of project. Builds and maintains working relationships with team members, vendors and other departments involved in the projects. Prepares reports for upper management regarding status of project. Relies on limited experience, judgment and familiarity with standard practices and procedures to achieve goals. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department. May require a bachelor’s degree and 4-6 years of experience in the field or related area.
Ambulatory Systems Trainer: Participates in and conducts technical training programs. Determines training objectives. Writes training programs, including outline, text, handouts and tests. Designs laboratory exercises. Lectures class — following outline, handouts and texts — on safety, installation, programming, maintenance and repair of software, machinery and equipment. Administers written and practical exams and writes performance reports to evaluate trainees’ performance. Relies on limited experience, judgment and familiarity with standard practices and procedures to achieve goals. Works under general supervision; typically reports to a manager. Requires a bachelor’s degree in a related area and 2-4 years of experience in the field or related area.
Clinical Informaticist: Develops and assists with maintenance of applications, systems and databases specifically for physicians, nurses and other medical users. Provides technical support, documents and resolves known issues. Designs and implements educational and training programs. Reports to Chief Nursing Informatics Officer or Chief Medical Informatics Officer. Requires a bachelor’s degree in area of specialty and 3-5 years of relevant experience.
Clinical Program Manager: Responsible for developing and monitoring budgets and timelines. Ensures staffing meets service needs while staying within budget. Participates in trainings that contribute to continuing education and professional development. Ensures successful conduct of clinical studies consistent with regulations. Usually manages a team. Requires a bachelor’s degree and a minimum of 5 years of relevant experience.
Clinical Project Manager: Responsible for the coordination and completion of projects within the information technology department. Oversees all aspects of projects. Sets deadlines, assigns responsibilities and monitors and summarizes progress of project. Builds and maintains working relationships with team members, vendors and other departments involved in the projects. Prepares reports for upper management regarding status of project. Relies on limited experience, judgment and familiarity with a variety of practices and procedures to achieve goals. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department. May require a bachelor’s degree and 4-6 years of experience in the field or related area.
Clinical Systems Analyst: Reviews, analyzes and evaluates business systems and user needs. Documents requirements, defines scope and objectives and formulates systems to parallel overall business strategies. Familiar with relational database concepts and client-server concepts. Relies on experience and judgment to achieve goals. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager. May require a bachelor’s degree in a related area and 4-6 years of experience in the field or related area.
Clinical Systems Architect/Builder: Develops and implements policies and procedures to ensure that systems support the organization’s business requirements and meet the needs of end users. Defines systems requirements based on user/client needs, cost and required integration with existing applications, systems or platforms. Defines technical standards and functionality tests. May develop specifications, prototypes or initial user guides. Relies on extensive experience, judgment and familiarity with a variety of practices and procedures to achieve goals. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a head of a unit/department or top management. May require a bachelor’s degree and at least 7 years of experience in the field or related area.
Clinical Systems Project Manager: Responsible for the coordination and completion of projects within the information technology department. Oversees all aspects of projects. Sets deadlines, assigns responsibilities and monitors and summarizes progress of project. Builds and maintains working relationships with team members, vendors and other departments involved in the projects. Prepares reports for upper management regarding status of project. Relies on limited experience, judgment and familiarity with a variety of practices and procedures to achieve goals. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department. May require a bachelor’s degree and 4-6 years of experience in the field or related area.
Clinical Systems Trainer: Participates in and conducts technical training programs. Determines training objectives. Writes training programs, including outline, text, handouts and tests, and designs laboratory exercises. Lectures class on safety, installation, programming, maintenance and repair of software, machinery and equipment. Administers written and practical exams and writes performance reports to evaluate trainees’ performance. Relies on limited experience, judgment and familiarity with standard practices and procedures to achieve goals. Works under general supervision; typically reports to a manager. Requires a bachelor’s degree in a related area and 2-4 years of experience in the field or related area.
Configuration Analyst: Responsible for managing the change reporting process by coordinating with customers and manufacturers. Reviews various options within software products and determining the best options to customize the software to fit user needs. Evaluates engineering data to ensure adherence to procedures and policies and product design to establish the effect on the design and changes function of the end product and prepares documents to facilitate the process. Reports to Claims Director or Applications Director. Requires a bachelor’s degree in area of specialty and at least 5 years of relevant experience.
FACETS Analyst: Implements complex new configuration changes and new configuration requirements into the Facets application, including configuration analysis, design, build and test. Maintains a strong understanding of Facets functionality and benefits while considering non-standard and custom benefit designs. Reports to Applications Director. Requires a bachelor’s degree in area of specialty and 3-5 years of relevant experience.
FACETS QA: Provides support during the testing process for new configuration changes to the Facets application and in strategic projects. Experience in testing Facets integration with downstream/upstream systems and vendor applications. Reports to Configuration Analyst. Requires a bachelor’s degree in area of specialty and 3-5 years of relevant experience.
Health Information Management (HIM) Project Manager: Directs and oversees all policies and procedures related to healthcare information management. Responsible for ensuring accuracy and efficiency in the medical records and transcription departments. Reviews processes and identifies areas for improvement taking into account user needs. May act as liaison between information services and technology department, ensuring that systems are accessible and in accordance with the needs of the organization. Ensures that all record keeping and information disbursement complies with HIPAA regulations. A wide degree of creativity and latitude is required. Typically reports to top management. Requires a bachelor’s degree in area of specialty and at least 10 years of experience in the field or related area.
HIPAA Security Analyst: Responsible for identifying risks to information assets and data systems. Ensures compliance with industry standards, relevant regulations and security best practices. Works with cross-functional teams to design and implement security initiatives. Reports to the CIO or CISO. Requires a bachelor’s degree in area of specialty and at least 5 years of relevant experience.
NASCO Claims Analyst: Responsible for assessing the benefit and claims system to identify and document performance issues, and implements the changes necessary for multiple health insurance companies. Performs system changes, claims testing and validation of system updates and upgrades. Reports to the Configuration Analyst. Requires a bachelor’s degree in area of specialty and 3-5 years of relevant experience.
Revenue Cycle Analyst: Compiles and analyzes revenue information for an organization. Reviews organizational billing practices to ensure invoice accuracy and proper revenue recognition. Reviews ledger for outstanding accounts and contacts clients to initiate collections. Conducts revenue forecast analysis and presents findings to senior management. Relies on experience, judgment and familiarity with standard practices and procedures to achieve goals. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager. Requires a bachelor’s degree and 2-4 years of experience in the field or related area.
Revenue Cycle Architect/Builder: Develops and implements policies and procedures to ensure that systems support the organization’s business requirements and meet the needs of end users. Defines systems requirements based on user/client needs, cost and required integration with existing applications, systems or platforms. Defines technical standards and functionality tests. May develop specifications, prototypes or initial user guides. Relies on extensive experience, judgment and familiarity with a variety of practices and procedures to achieve goals. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a head of a unit/department or top management. May require a bachelor’s degree and at least 7 years of experience in the field or related area.
Revenue Cycle Project Manager: Directs and oversees the overall policies, objectives and initiatives of an organization’s revenue cycle activities. Reviews, designs and implements processes surrounding pricing, billing, third party payer relationships, collections and other financial analyses to ensure that clinical revenue cycle is effective and properly utilized. Relies on extensive experience, judgment and familiarity with a variety of practices and procedures to achieve goals. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management. May require a bachelor’s degree in area of specialty and at least 10 years of experience in the field or related area.
Revenue Cycle Trainer: Participates in and conducts technical training programs. Determines training objectives. Writes training programs, including outline, text, handouts, and tests and designs laboratory exercises. Lectures class on safety, installation, programming, maintenance and repair of software, machinery and equipment. Administers written and practical exams and writes performance reports to evaluate trainees’ performance. Relies on limited experience, judgment and familiarity with standard practices and procedures to achieve goals. Works under general supervision; typically reports to a manager. Requires a bachelor’s degree in a related area and 2-4 years of experience in the field or related area.
Utilization Review: Responsible for reviewing individual medical cases and determining if care should be approved in specific situations. Balances the needs of
a patient with the need to reinforce policies, keep costs at certain levels, and ensure that patients are provided with appropriate medical care. Works with the Utilization Review Analyst. Requires a bachelor’s degree in area of specialty and 1-3 years of relevant experience.
Utilization Review Analyst: Responsible for reviewing and assessing medical assistance utilization patterns to identify, examine and resolve cases of fraud, abuse or improper utilization. Evaluates patient records to determine legitimacy and compliance with government and insurance provider policies. Reports to Claims Manager. Requires a bachelor’s degree in area of specialty and 3-5 years of relevant experience.