Global Service Desk Data Center and Network Operations Services

Global Service Desk Data Center & Network Operations Services

Sofia, Bulgaria

Focused onsite IT solutions with a global scale

Our Global Service Desk, Data Center & Network Operations Services Delivery Center in Sofia, is multi-lingual, multidisciplined, and secure, with certifications in ISO9001 and ISO27001.

Our Center supplies IT Service desk, Data Center Support and Network Operations solutions to multinational and globally spread companies in multiple industries. And we deliver those services 24 hours a day, seven days a week. To the highest standard, with a commitment to delivering on time and to budget.

At our Center, we partner with clients across the private and public spectrums to take on their IT challenges, including: Mining & Energy, Education, Health, Construction, Government, Law Enforcement & Justice.

And our smart minds support clients all over the world in multiple languages, including English, German, French, Italian, Hungarian, Dutch, Russian, Romanian, Czech, Swedish, Spanish, Slovak, Turkish, Danish, Greek, Polish, Bulgarian, and Croatian.

Connect with our expertise

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Our experts will equip you with the right technical expertise for the performance you require. We take pride in adapting the way we work to your IT operations, always tailored to your business and its needs. Wherever and whenever we’re needed we strive to the highest standards.

Onsite expertise

  • L2 & L3 remote and on-site application support
  • Break/Fix
  • Enhancements
  • Cloud services, AWS & Microsoft
  • End-to-End Incident Management
  • Testing Services
  • Service Delivery Management
  • Phone, e-mail and web tickets
  • Service Request Management
  • Commercial and custom app support
  • ‘How to’ General enquiries

SKILL SET

  • Developers
  • Architects, Enterprise, Cloud
  • Data & Mechanical Engineers
  • Data Scientists
  • Testing
  • Program & Project Managers
  • Business & Functional Analyst
  • Mobility (IOS & Android)

Technologies deployed

  • Microsoft Solutions
  • Generic Applications
  • Mobility & Adapt Platform
  • Cloud & Security
  • Analytics
  • Automation & AI
  • Integration & API’s

Our global experts are ready to help your business