IT Support & Monitoring Center

IT Support & Monitoring Center

Villeneuve d’Ascq (Lille), France

End-to-end reliability

Our IT Support & Monitoring Delivery is multi-skilled and multi-lingual - including French, English, Spanish, Italian, German, Dutch speakers. 

Our role is to supply end-user services and expertise on application support, supervision and management.

When you partner with us, Our IT Associates combine their leadership and organizational skills and knowledge with an excellent understanding of how critical IT Support & Monitoring can be to your business.

Performance and precision perfected

three people looking at a computer

We deliver our solutions from this center 24 hours a day, 7 days a week. With a deep understanding of your procedural and qualitative needs, we take pride in partnering with you to deliver against your business requirements.  On time and within budget.

On-site expertise you can count on

We employ a wide variety of specialisms and tools to support your operation:

  • Instrumentation engineering
  • Electronic engineering
  • Control Systems technician & engineering
  • Industrial IT engineering

Technologies and processes deployed

ITSM

  • Service Now
  • Easy Vista
  • Remedy

CTI/Monitoring

  • Genesys
  • Centreon

Customer environment

  • Windows, Linux
  • Business applications
  • IOS, android

Our global experts are ready to help your business