Responsibilities:
- Address daily concerns from end users in support of electronic communications archiving and surveillance
- Ensuring data is recorded as per client's regulations
- Managing application data and record keeping
- Coordinate testing and validation with business users
- Prepare detailed functional specifications for the development of custom reports, enhancements, interfaces, conversions, and forms
- 8+ years of Technical Analyst experience
- Strong understanding of mobile technologies and mobile device management
- Strong understanding of mobile messaging, carrier vendors and integration for archiving
- 1+ years of experience with design techniques and data integration principles
- 1+ years of experience with infrastructure components such as server, storage, network and security
- Previous experience with FI, Insurance or any other regulated industry