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Business Analyst Product Configuration Management

Ref: JN-082022-340130

Publié le 24 August 2022

For one of our clients in Zug we are currently looking for a Business Analyst Product Configuration Management.

The candidate will be part of or in charge of building/improving our capabilities for seamless Configuration Management end-to-end, from engineering BOM to sales BOM to Installed Base, enterprise-wide. The current phase focuses on “as installed / as maintained”, with a high value business case in service efficiency and compliance. Our data model extends from high-level customer lab view with system-to-system workflow relationships, down to device component /spare parts registration by serial/revision number with a very complex and diverse hardware / software product landscape.

IT solution scope: Integration of existing configuration data from different process platforms, data visualization for service and quality management staff, new process tools for configuration updates and quality assurance, interface to commercial analytics.


  • Strengthen our Agile Release Train in a range of activities from data and process analysis to the design and implementation of specific epics
  • Establish & drive collaboration with spare parts serialization work stream in Global Customer Support / Lifecycle Team
  • Conceptualize end-to-end process and data flow for “as maintained” Instrument configuration
  • Guide the implementation of process elements
  • Interface to commercial analytics teams, manage business continuity and improvement requirements


  • Min.Bachelor Degree in Business Administration, Computer Sciences or related
  • 3-5+ years’ experience as Business Analyst or Business Process Expert, preferred in the highly regulated environment
  • 3+ years hands on experience in data design, analytics and data governance
  • Strong Knowledge in business process including stakeholder management and creation of user stories (technical to business)
  • Ability to build & manage activity stream with moderately sized, yet business essential teams in commercial and backoffice (e.g. SWA/Hitachi technical product management, ReMix, etc.)
  • Experience in MS SQL and Tableau
  • Fluency in English (spoken and written)