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Business Analyst Product Configuration Management

Ref: JN-082022-340130

Publié le 24 August 2022
Location
Zug
Catégorie
Informatique

For one of our clients in Zug we are currently looking for a Business Analyst Product Configuration Management.

The candidate will be part of or in charge of building/improving our capabilities for seamless Configuration Management end-to-end, from engineering BOM to sales BOM to Installed Base, enterprise-wide. The current phase focuses on “as installed / as maintained”, with a high value business case in service efficiency and compliance. Our data model extends from high-level customer lab view with system-to-system workflow relationships, down to device component /spare parts registration by serial/revision number with a very complex and diverse hardware / software product landscape.

IT solution scope: Integration of existing configuration data from different process platforms, data visualization for service and quality management staff, new process tools for configuration updates and quality assurance, interface to commercial analytics.

Responsibilities:

  • Strengthen our Agile Release Train in a range of activities from data and process analysis to the design and implementation of specific epics
  • Establish & drive collaboration with spare parts serialization work stream in Global Customer Support / Lifecycle Team
  • Conceptualize end-to-end process and data flow for “as maintained” Instrument configuration
  • Guide the implementation of process elements
  • Interface to commercial analytics teams, manage business continuity and improvement requirements

Profile:

  • Min.Bachelor Degree in Business Administration, Computer Sciences or related
  • 3-5+ years’ experience as Business Analyst or Business Process Expert, preferred in the highly regulated environment
  • 3+ years hands on experience in data design, analytics and data governance
  • Strong Knowledge in business process including stakeholder management and creation of user stories (technical to business)
  • Ability to build & manage activity stream with moderately sized, yet business essential teams in commercial and backoffice (e.g. SWA/Hitachi technical product management, ReMix, etc.)
  • Experience in MS SQL and Tableau
  • Fluency in English (spoken and written)