Job Description - Field Service Representative in Diegem
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Field Service Representative

Ref: 60970

Toegevoegd op 22 October 2021
Vacature locatie
Diegem

Introduction

Introduction

We are looking for our client situated in the area Diegem for a Field Service Representative has arisen.

The successful applicant will join Services Department.

Tasks

Your main tasks and responsibilities will include:

Work closely with the customer engineering team to track, resolve, and implement solutions

➢ Main point of contact with the customer’s maintenance and operational organization after entry into service

➢ Build and maintain relationships with the customer’s technical organization to identify and address operational concerns in technical documentation, procedures, daily operations, etc.

➢ Assist the customer in tracking and resolving technical faults across the fleet

➢ Provide guidance to resolve any relevant troubleshooting and support their performance of maintenance tasks

➢ Stay current on maintenance progress

➢ Provide technical assessment on frequent spare parts requests that may impact aircraft availability

➢ Identify and address unforeseen requests related to fleet operation

➢ Provide technical guidance to customer aircraft technicians

➢ Inform and coordinate with the customer on procedures to report technical trouble, the procedure for component warranty management, and the process to implement any modification as per the service bulletin for the aircraft

➢ Continually assess the aircraft fleet operational activity and report any relevant support issues

➢ Ensure that all queries are appropriately answered

➢ Assess the aircraft status before arrival of the working party before maintenance

➢ Liaison with engineering appropriate organizations and the customer

➢ Other duties as assigned

Required skills

We are looking for candidates with the following skills:

➢ Minimum five years’ experience in Aircraft Maintenance Engineering or Aerospace Engineering

➢ EASA licence and/or A.M.E. license or equivalent will be considered an asset

➢ Currently located in Diegem (Belgium)

➢ Must possess superior customer service and relationship building skills

➢ Must be able to communicate effectively in English, Spanish and French will be and asset

➢ Expert coordinator of support services

➢ Flexibility and ability to adapt in a dynamic environment

➢ Superior analytical, critical thinking and problem solving skills

➢ Valid passport and the ability to travel internationally for training and meetings and work as required

➢Master

Language:

English: very good communication

Offer:

A very interesting project in an international environment

Contact:

Are you interested for a new challenge? Feel free to contact Mayeul on 0491/92.16.99 or sent your CV to Mayeul.lesaux@modisbelgium.be