Vacature Service Continuity - Anomaly Management Engineer in Noordwijk Zh | Modis
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Service Continuity - Anomaly Management Engineer

Ref: 14890736

Toegevoegd op 24 August 2021
Vacature locatie
Noordwijk Zh
Contract type


We are looking for a Service Continuity/Anomaly Management Engineer (E3) to join our Modis Aerospace team, working onsite at the European Space Agency in the Netherlands.

Specific tasks to be performed:

Maintaining the System Business Continuity concept and status, providing quick reaction in case changes or anomalies affect the Galileo continuity of service. To meet this a proper follow up and review of the ongoing open anomalies has to be performed continuously.

1. Anomaly management

  • The contractor shall attend the weekly Galileo ARBs organized and chaired by the Galileo operators.
  • The contractor shall identify any critical anomalies and coordinate internally at ESA ensuring the proper attention.
  • Any critical anomalies posing a risk on the service continuity shall be highlighted and reviewed as part of the Service Continuity Dashboard.

2. Service continuity plan

  • Developing and maintaining the ESA Service Continuity Plan.

3. Service continuity dash board

  • Developing the ESA Service Continuity Dashboard.
  • Monitor weekly any critical technical risks (ARs, obsolescence, incidents, outages etc.) on the operational infrastructure and report this in the service continuity dashboard.

4. Operational processes

  • Contributing to the continuous reviews of the operational process between ESA and GSA (i.e. the SOPIs).

5. As-built RAMS

  • Contributing to the As-built RAMS analysis as conducted in cooperation with ESA PA and presented at the bi-yearly Service Exploitation Review.


Modis has proudly supported the Aerospace & Defence industry in the Netherlands for decades. Our partnership with the European Space Agency (ESA) has been one of the many success stories allowing our people to expand their career horizons. Modis experts are contributing to some of the most important technical advances in Aerospace and Defence which impact the way we live our lives today, through specialised engineering expertise and other required skillsets. This could be your future. Become part of our successful team!


The European Space Agency (ESA) has sites in several European countries.

The European Space Research and Technology Centre (ESTEC), has grown into ESA’s largest establishment and the technical and organizational hub of Europe’s space sector. Missions designed and tested at ESTEC are circling Earth, have landed on planetary bodies and have probed far into the Solar System.

The infrastructure and equipment assembled here, together with the expert knowhow of its 2800 personnel, make ESTEC a unique resource for Europe. The work done here by teams skilled in every aspect of engineering for space has enabled the creation of novel communication, navigation and information services, creating new jobs and growth while improving the lives of European and world citizens.


To successfully perform the above mentioned tasks, the following background / experience is required:

  • Master degree in relevant discipline combined with at least 4 years of matching experience.
  • The personnel assigned to carry out the above activities must eligible for a Personal Security Clearances (PSC) from a country within the EU, issued by their national security administration(s)

General skills:

  • Full command of English language (oral and written).
  • Autonomy in writing minutes of meetings, technical notes, specifications and reports.
  • Good inter personal skills and team spirit.
  • Previous working experience in a multinational environment.
  • Good knowledge of MS office tools.
  • Excellent Organizational skills, good practical sense, being able to work effectively in a team and be able to work autonomously in the field of responsibility.
  • Availability and willingness to travel for missions inside or outside Europe.
  • Experience in procurement of industrial activities

Following skills are considered an advantage:

  • Knowledge and experience in GNSS Systems, Galileo experience is an asset.

Please send your CV to before 23/09/2021

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